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- Problems/Solutions
-
- • Problem: It doesn't seem to work!
- • Solution: Perhaps PopAddress has been turned
- off. Make sure the switch in the lower
- left of the window is in the on position.
- • Problem: When printing an envelope, there is no
- return address.
- • Solution: Hit the hotkey to Edit the addresses and
- find the record (or create one) that
- you want to designate as the return
- address and select the “Set Current as
- Return Address” option from the Edit menu
- • Problem: It causes problems with a certain
- application.
- • Solution: From the preferences dialog you can
- create a list of applications that cause
- problems while using PopAddress. You
- can add the application to a list of
- special applications (see Customizing
- PopAddress above).
- • Problem: Some command keys no longer work
- with a certain application.
- • Solution: Make sure you have not set up
- any "Hotkeys" using the same key(s)
- used by an application.
- • Problem: It does not dial using the speaker.
- • Solution: Either the PopAddress control panel is
- open (it must be closed in order to dial) or
- the name of the control panel has been changed
- (the name of the control panel must be
- “PopAddress” so it can be found when needed).
-